Our company CEOLeadershipManagement focuses on
- CEO and Board Advisory
- Leadership Training
LEADERSHIP DEVELOPMENT
What Makes an Effective Leader?
The Impact of a leader is critical for the success of an organisation. Most of us have encounter great and toxic leaders during our career and we can clearly see the difference. What we need is more great leaders.
Chief Executive Officers or CEOs set vision, define strategy, establish priorities, address challenges, lead change efforts, manage risk and set people up for success.
CEOs know that they depend on their company’s human resources or people to achieve success. As noted in the “Trillion Dollar Coach” by Bill Campbell:
“People are the foundation of any company’s success. The primary job of each manager is to help people be more effective in their job and to grow and develop….Great people flourish in an environment that liberates and amplifies that energy. Managers create this environment through support, respect, and trust. Support means giving people the tools, information, training, and coaching they need to succeed. It means continuous effort to develop people’s skills. Great managers help people excel and grow.”
Harvard Business School Professor Michael Porter highighted well that
“The success of CEOs has enormous consequences – good or bad – for employees, customers, communities, wealth creation, and the trajectory of economies and even societies.”
As such, effective CEOs, leaders and managers are needed to create the above benefits for all. In order to do this, they must learn to better manage themselves, their teams and networks in order to become fully effective. Only can this lead to creating an organisation with an engaged workforce that will fully utilise the human potential at work. This will then build a company culture that will contribute to organisational success.
What is the importance of Leadership Development?
Leadership development programmes provide important leadership skills that an effective leader should have.
To become an effective leader or manager in managing people, you need to receive feedback on how good you are and what you must do to become even better. Hence, we use assessments tools to assist in provide this evaluation objectively.
Benefits of Leadership Development
These include increase productivity of the workforce, increase employee engagement and the development of future leaders for an organisation.
EMOTIONAL INTELLIGENCE
A Harvard Business Review article, “What Makes a Great Leader” by Daniel Goleman stated that:
“the most effective leaders are alike in one crucial way: They all have a high degree of what has come to be known as emotional intelligence. It’s not that IQ and technical skills are irrelevant. They do matter, but mainly as “threshold capabilities”; that is, they are the entry-level requirements for executive positions. But my research, along with other recent studies, clearly shows that emotional intelligence is the sine qua non of leadership. Without it, a person can have the best training in the world, an incisive, analytical mind, and an endless supply of smart ideas, but he still won’t make a great leader.”
The World Economic Forum ‘Future of Jobs’ Report highlighted Emotional Intelligence as one of the top 10 skills to have in the future as shown in the figure below. Indeed, with AI and robotics, we will see many jobs becoming automated and this actually mean that it is even more important to have the ability to connect with other people for the new work to be done.
According to Daniel Goleman, emotional intelligence has five components:
Importance of Emotional Intelligence
Peter Salovey and John Mayer has defined EI as:
“the ability to monitor one’s own and other people’s emotions, to discriminate between different emotions and label them appropriately, and to use emotional information to guide thinking and behavior”. The authors expanded on this definition in a four-part EI model that includes these abilities:
- Perceive and differentiate emotions in self and others.
- Use emotions to facilitate reasoning, aid judgment and memory processes, problem solve, communicate with others, and facilitate open-mindedness.
- Understand and analyse the emotions of yourself and others.
- Manage emotions.
As such, everyone of us and especially leaders should become emotionally intelligent.
Emotional Intelligence is an important skill in the workplace for the individual and in predicting individuals’ leadership behaviours. In addition, in a group, higher leader EQ levels is associated with higher levels of group effectiveness. All this means, with Emotional Intelligence leaders and managers will be able to recognise emotional disturbances in themselves and others, and then manage them well. This will help them and others to be more effective and perform better.
A KF study on emotional intelligence found that highly emotional intelligent leaders display the below common behaviours:
In addition in our new type of work environment where technology will humanize business, EQ plays an even more important role, as mentioned by Professor Edward D Hess of University of Virginia Darden School of Business.
How to improve Emotional Intelligence?
While some of us have Emotional Intelligence naturally, for those that don’t, Emotional Intelligence can be learned through training and putting it into practice.
Author Travis Bradberry highlighted that there are three part of intelligence, namely IQ, EQ, and Personality. IQ and Personality are fixed and unresponsive to change while EQ is fully malleable. That is, our intelligence and personality will always be what they are. However, EQ can be improved, altered, and modified. Through training and by performing self-reflection, questioning sessions, and input solicitation, you can directly increase your EQ level.
COACHING
How Do You Define Coaching?
The definition by the International Coaching Federation is as below:
“Coaching as partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential, which is particularly important in today’s uncertain and complex environment”.
Another good quote of what coaching is about, “Coaching is unlocking a person’s potential to maximise their own performance” by Sir John Whitmore.
The above highlights the purpose and usefulness of coaching which sees its increased adoption in the workplace.
There are different types of coaching such as executive coaching, business coaching, leadership coaching, performance coaching, and life coaching.
Benefits of Coaching
Coaching can help leaders become ‘transformational leaders’ who build a shared purpose with employees, including by inspiring and innovating, a finding published in the International Coaching Psychology Review. Also according to a survey by the Institute of Leadership & Management, boosting confidence, performance and productivity were the most important positive changes witnessed by those received coaching – not just for themselves but for their team and organisation.
Last but not least, an ICF survey has found that coaching is the most helpful activity in achieving the goals of change management initiatives.
Summary
We are here to assist your leaders and managers up skill through our leadership development training and coaching services.
We are passionate and we look forward to working with you to power up your leadership and management teams.
Remember,
- the best executives are made, not born. They never stop learning and improving.
- the success of your organisation depends on effective leaders.
Our Services
- CEO & BOARD ADVISORY
- CORPORATE TRAINING PROGRAMS
- How to be an Effective Leader
- How to Manage Performance
- How to Plan and Execute Strategy
- How to be a Great Coach
- How to do business in China
- Coaching For Performance
- The Leader as a Coach
Our Clients
Companies we have worked with includes:
- AIA
- DSO
- HP
- ING
- International Enterprise Singapore
- Microsoft
- ST Electronics
- OCBC Bank
- Petronas and many others.